Continuous Process Improvement/Six Sigma (45 min—1 hour)
In Plain Sight: Finding and Eliminating Organizational Inefficiencies
Your organization has processes and widgets. Every process will, from time to time, introduce activities that the customer did not ask for. These non-value added activities are right under your nose; you have just never looked for them. This presentation walks you through the nine types of waste found in most organizations and reveals how to correct them. Be the organizational hero by saving time and money.
Seminar (13 hours)
How to Transform your HR Function into a Center of Excellence
Two-day seminar on how to transform your HR operations into a Center of Excellence. Speak the language of business, earn a seat at the decision table, and align with your customers and business initiatives.
Human Resource Strategy Breakout Sessions (45 min—1 hour)
Are You Giving Your Best? See Your Organization as Your Customers Do
A customer walks away upset…. A server says she is too busy to answer your questions. Your organization looks a lot different in the eyes of your most valuable asset—Your customer. See your organization through their eyes and learn and how to raise your customer service standards and improve your business climate. This seminar can be customized to your particular industry or situation.
¨ Chaos in the Workplace: Four Mindsets, One Business Goal — How to address generational differences in your workplace.
¨ I Am a Recruiter’s Worst Nightmare — Stop trying to place a round peg into a square hole. Learn how to broaden your talent search for a more innovative, diverse workforce.
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