When considering your future state of a process let your mind look at all the possibilities Hey I get it! In normal circumstances when we are confronted with a problem we rely on our past experiences to find solutions to those problems. In doing so you may very well be cheating your customers. Design thinking […]
FollowChange Maestro’s Daily Tip
Facing a problem, you can choose to exit, exercise voice or depend on organizational loyalty (Albert Hirschman)
Change Maestro’s Daily Tip
If you can’t see it and name a problem, you Can’t solve it (Kimberle Crenshaw Columbia Law School) #TLSContinuum
Change Maestro’s Daily Tip
“I have not failed, I’ve just found 10,000 ways that won’t work (Thomas Alva Edison) #TLSContinuum
Change Maestro’s Daily Tip
Everyone wants to contribute. Trust them. Leaders are everywhere. Find them. Some people are on a mission. Celebrate them. Others wish things were different. Listen to them. Everybody matters. Show them. (Bob Chapman)