TLS Continuum is a strategic approach to implementing quality improvement through careful review

The success of continuous process improvement efforts centered around 3 pillars- Customers, culture and Quality improvement From Achieving HR Excellence through Six Sigma)

Ready to empower change in your organization? Make it the corporate mantra. (From Employee Empowerment: The Prime Component of Sustainable Change Management)

Encourage human capital asset ownership of the processes (From Employee Empowerment: The Prime Component of Sustainable Change Management)

Lack of employee response directly related to management empty words.

I have a dream that one day our businesses will understand what quality means and practice it everyday

I have a dream one day we will learn language of business and that process metrics are there to make us better not hold us back.

I have a dream one day organizations will understand the quick buck is not the solution to organizational sustainability

HR is not immune from the organizational changes. (From Achieving HR Excellence through Six Sigma)

HR is a process, HR is a system. (From HR is a System: Are you in HR or at HR?)

HR Excellence requires risking more for your organization than others think safe to change the corporate culture. (From Achieving HR Excellence through Six Sigma)

HR Excellence requires expecting more from your human capital assets than other people do. (From Achieving HR Excelence through Six Sigma)

HR Excellence requires dreaming more than others think practical about the potential for your organization. (From Achieving HR Excellence through Six Sigma)

HR Excellence requires caring more for your organization than others think wise. (From Achieving HR Excellence through Six Sigma)

Have you asked the 5 Whys re: your organization?

Frustrated with that job description, ask your customers to write it for you.They know better than you what makes a great employee in you organization.

Focus on the process, people are not your problem ( From the Road to HR Excellence Seminar)

Every process has its hiccups, finding them is the hard part because we don’t look for them. ( From the In Plain Sight Webinar)

Empowerment= Engagement x Teams x Process Ownership (From Employee Empowerment: The Prime Component of Sustainable Change Management)

Empowerment is the DNA of sustainable change management in your organization. (From Employee Empowerment- The Prime Component of Sustainable Change Management)

Continuous Process Improvement = Management Style x Empowerment x Teams (From Employee Empowerment: The Prime Component of Sustainable Change Management)

Attached to choices are consequences, choose wisely (From the HR Strategist@Net-Speed Blog)

Are your customer’s part of your improvement process? if not why not? (From Achieving HR Excellence through Six Sigma 2nd Edition)

Are you the critical HR leader in your organization, if not why not? (From HR as a System webinar)

Are you doing things because that is the way you have always done it? (From Achieving HR Excellence through Six Sigma)

Are you asking every day How does this {process, procedure, action, initiative, project, policy} help the organization achieve its business objective? (TLS Continuum Webinar Series)

Are you a dictator or a coach? Understand your new role in the organization (From Employee Empowerment: Prime Component of Sustainable Change Management)

Change will not come if we wait for some other person or if we wait for some other time. (Barack Obama)

When we lack the knowledge and skills to achieve excellence, we sometimes lack the knowledge and skills to judge excellence (Adam Grant from Thinking Again)

Visions for change are more compelling when they include visions for continuity. (Adam Grant from Thinking Again)

Purpose of learning is not to affirm our beliefs, it is to evolve our beliefs (Adam Grant in the book Think Again)

Process helps make sense of change but blindly following a process is a recipe for disaster (Jason LIttle)

You never change things by fighting the existing reality. Th change something build a new model that makes the existing model obsolete. (Buckminster Fuller)

The secret of change is focus all your energy not on fighting the old but on building the new (Socrates)

The most dangerous phrase in the language is we have always done it this way (Grace Hopper)

Culture does not change because we desire to change it. Culture changes when the organization is transformed; the culture reflects the realities of people working together every day. (Frances Hesselbein)

Change is hard because people overestimate the value of what they have — and underestimate the value of what they may gain by giving that up. (James Belasco)

Because a thing seems difficult to us, do not think it impossible for any one to accomplish. (Marcus Aureilius)