Intangible assets have potential value but not market value. (Robert Kaplan)
TLS Continuum Daily Tip
Process improvement programs are like teaching people how to fish. Strategy maps and scorecards teach them where to fish. (Robert Kaplan)
TLS Continuum Daily Tip
My advice on any process improvement is to throw out the sacred cows and defy conventional wisdom. (Robert Solars)
TLS Continuum Daily Tip
Continuous process improvement means that we never perceive current success as our final achievement. Continuous process improvement means that we never perceive current success as our final achievement. (John Hunter)
TLS Continuum Daily Tip
Processes underpin business capabilities, and capabilities underpin strategy execution. (Pearl Zhu)