In management, the first concern of the company is the happiness of people who are connected with it. If the people do not feel happy and cannot be made happy, that company does not deserve to exist. (Karou Ishikawa)

There will always be a next crisis, we just don’t know what it will be (Sakichi Toyoda)

Edition 91 of hte TLS Continuum Toolbox is now available at https://www.linkedin.com/pulse/tls-continuum-manifesto-principle-8-provides-proper-daniel-dan-

“It is in Toyota’s DNA that mistakes made once will not be repeated.” Is it in yours? (Sakichi Toyoda)

When a problem occurs, ask “why” five times to try to find the source of the problem. (Sakichi Toyoda)

Before you say you can’t do somethng …try it (Sakichi Toyoda)

For many phenomena, 80% of consequences stem from 20% of the causes.(Joseph Juran)

Quality planning consists of developing the products and processes required to meet customer’s needs. (Joseph Juran)

It is most important that top management be quality-minded. In the absence of sincere manifestation of interest at the top, little will happen below. (Joseph Juran) Look for our TLS Continuum Toolbox Newsletter on LinkedIn every Thursday https://www.linkedin.com/newsletters/tls-continuum-tooolbox-6867137623996166144/