We exist to meet the needs of our customers. (Anonymous)

Waste is the silent corporate killer. (Anonymous)

Want to learn what is going on in your organization take an employee to lunch. (Anonymous)

Voice of the customer is paramount to success. (Anonymous)

Understand how one internal process feeds the next one. (Anonymous)

Try and lend a hand, not point a finger. (Anonymous)

The laws of nature – Murphy’s Law (Anything that can go wrong will go wrong) Schultz’s Law ( Murphy was too damn optimistic) Thompson’s Law (Anything that can go wrong already has, you just don’t know it) (Anonymous)

To be a true strategic partner in HR you must learn the language of business. (Anonymous)

The organizational experts are your frontline people. (Anonymous)

The move from jobs to projects requires cross-functional teams. (Anonymous)