It needs to become part of the corporate culture that there is no such thing as it is not my job. (Anonymous)

Innovation consists of looking at what everyone else is looking at but seeing what no one else sees. (Anonymous)

Innovation can be very important, but that could mean small changes to something that is already working.(Anonymous)

Improvement based is complacency is not an improvement (Anonymous)

If you know what the goal is and you know what critical success factors equal success, you know what has to be present to reach that level. (Anonymous)

If the organization sees that quality is a 2nd-class item to the management, it will become a 2nd-class item to the employees too. (Anonymous)

If push came to shove could you do your peer’s job if they were not present? (Anonymous)

Discourage turf wars in your organization. The organization loses. The human Capital assets lose. The customers lose. (Anonymous)

Critical to project success is the removal of the fear of trying. (Anonymous)

Continuous process improvement causes us to think about upstream process not downstream damage control (Anonymous)