HR Excellence requires dreaming more than others think practical about the potential for your organization. (Road to HR Excellence)

HR Excellence requires caring more for your organization than others think wise. (The Road to HR Excellence)

Have you asked the 5 Whys re: your organization? (Road to HR Excellence)

Frustrated with that job description, ask your customers to write it for you.They know better than you what makes a great employee in you organization. (Road to HR Excellence)

Focus on the process, people are not your problem. (Road to HR Excellence)

Every process has its hiccups, finding them is the hard part because we don’t look for them. (Road to HR Excellence)

Empowerment= Engagement x Teams x Process Ownership (Road to HR Excellence)

Empowerment is the DNA of sustainable change management in your organization. (The Road to HR Excellence)

Continuous Process Improvement = Management Style x Empowerment x Teams (The Road to HR Excellence)

Are your customer’s part of your improvement process? if not why not? (The Road to HR Excellence)