The ideas of control and improvements are often confused with one another. This is because quality control and quality improvement are inseparable. (Karou Ishikawa)

When you see data, doubt [them]! When you see measurements, doubt them! (Karou Ishikawa)

Quality control starts and ends with training. (Karou Ishikawa)

Failure is the seed of success. (Karou Ishikawa)

As much as 95% of quality related problems in the factory can be solved with seven fundamental quantitative tools. (Karou Ishikawa)

In management, the first concern of the company is the happiness of people who are connected with it. If the people do not feel happy and cannot be made happy, that company does not deserve to exist. (Karou Ishikawa)

There will always be a next crisis, we just don’t know what it will be (Sakichi Toyoda)

Edition 91 of hte TLS Continuum Toolbox is now available at https://www.linkedin.com/pulse/tls-continuum-manifesto-principle-8-provides-proper-daniel-dan-

“It is in Toyota’s DNA that mistakes made once will not be repeated.” Is it in yours? (Sakichi Toyoda)

When a problem occurs, ask “why” five times to try to find the source of the problem. (Sakichi Toyoda)