To know and not do is really not to know. (Proverbs) A new edition of our TLS Continuum Toolbox Newsletter is available on LinkedIn

Fix the problem not the blame. (Proverbs)

Blessed are those who find wisdom, those who gain understanding. (proverb)

The ideas of control and improvements are often confused with one another. This is because quality control and quality improvement are inseparable. (Karou Ishikawa)

When you see data, doubt [them]! When you see measurements, doubt them! (Karou Ishikawa)

Quality control starts and ends with training. (Karou Ishikawa)

Failure is the seed of success. (Karou Ishikawa)

As much as 95% of quality related problems in the factory can be solved with seven fundamental quantitative tools. (Karou Ishikawa)

In management, the first concern of the company is the happiness of people who are connected with it. If the people do not feel happy and cannot be made happy, that company does not deserve to exist. (Karou Ishikawa)

There will always be a next crisis, we just don’t know what it will be (Sakichi Toyoda)