Quality is pride of workmanship. (W.Edwards Deming)

Quality control departments have taken the job of quality away from the people that can contribute most to quality—management, supervisors, managers of purchasing, and production workers. (W. Edwards Deming)

Putting out fires is not improvement of the process. (W.Edwards Deming)

Manage the cause, not the result. (W Edwards Deming)

It is not enough to do your best; you must know what to do, and then do your best. (W. Edwards Deming)

In God we trust; all others bring data. (W Edwards Deming)

If you do not know how to ask the right question, you discover nothing. (W. Edwards Deming)

If you can’t describe what you are doing as a process, you don’t know what you’re doing. (W. Edwards Deming)

Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, and of machine-time, all of which raise the manufacturer’s cost. (W Edwards Deming)