Process improvement programs are like teaching people how to fish. Strategy maps and scorecards teach them where to fish. (Robert Kaplan)

My advice on any process improvement is to throw out the sacred cows and defy conventional wisdom. (Robert Solars)

Continuous process improvement means that we never perceive current success as our final achievement. Continuous process improvement means that we never perceive current success as our final achievement. (John Hunter)

Processes underpin business capabilities, and capabilities underpin strategy execution. (Pearl Zhu)

Unplanned process improvement is wishful thinking. (Watts Humphrey)

Process improvement is constantly optimizing processes. (Sophie Miles)

When solving problems dig at the roots instead of hacking at the leaves. (Anthony D’Angelo)

The first step in solving a problem is to recognize it exists. (Zig Zigler)

Successful problem solving requires finding the right solution to the right problem.We fail more often because we solve the wrong problem than because we get the wrong solution to the right problem (Russell Ackoff)

Problems are not stop signs, they are guide lines. (Robert Schuler)