Everyone wants to contribute. Trust them. Leaders are everywhere. Find them. Some people are on a mission. Celebrate them. Others wish things were different. Listen to them. Everybody matters. Show them. (Bob Chapman)

“Management is about telling people what to do, and leadership is about allowing people to do what they’re capable of doing.” (Bob Chapman)

Excellence is a continuous process and not an accident (A.P.J. Abdul Kalam)

“I believe that leaders and leadership teams working together in a proper design will run the business more effectively than by hierarchical, command-and-control managing. But I can’t prove that. And there are no models.” (Marvin Bower)

Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures. (Marvin Bower)

The first edition of the Change Maestro Roadmap Interactive Newsletter is now available on LI at https://lnkd.in/eqfcp_wr

The message of the Kaizen strategy is that not a day should go by without some kind of improvement being made somewhere in the company. (Masaaki Imaki)

It is impossible to improve any process until it is standardized. If the process is shifting from here to there, then any improvement will just be one more variation that is occasionally used and mostly ignored. One must standardize, and thus stabilize the process, before continuous improvement can be made. (Massaki Imai)

“Almost all quality improvement comes via simplification of design, manufacturing, layout, processes, and procedures. (Tom Peters)

New TLS Continuum Toolbox Newsletter edition – Continuous Process Iprovement the Missing Link now available on LI. https://lnkd.in/dkYBfDPG