Problem solving truth #30: Most processes are dynamic and change, so it is important to study them over time. (Bob Sproull)

Problem Solving truth #29: When problems are discovered and investigated  a chain of events always leads to the problem source or root cause. (Bob Sproull)

New edition of the TLS Continuum Toolbox Newsletter is now available on Substack. https://open.substack.com/pub/danieltbloomsphrssbb/p/focus-on-the-process?r=1u8ld&utm_campaign=post&utm_medium=web&showWelcomeOnShare=true

Problem solving truth #28: Membership of a problem-solving team should be limited to people who have a vested interest in the process with the problem (Bob Sproull)

Problem solving truth #27: Effective problem-solving is the synergistic result of a functionally diverse team using a structured result(Bob Sproull)

Problem solving truth #26: Every problem is a treasure because it represents an opportunity for the organization to improve. (Bob Sproull)

Problem solving truth #25: Recurring problems are always the direct result of inadequate or incomplete problem-solving techniques(Bob Sproull)

Problem solving truth #24: The key to finding the root cause of intermittent problems is determining the timing of the symptoms(Bob Sproull)

New edition of the TLS Continuum Toolbox newsletter is now available. https://open.substack.com/pub/danieltbloomsphrssbb/p/from-a-corporate-perspective-do-i?r=1u8ld&utm_campaign=post&utm_medium=web&showWelcomeOnShare=tru

Problem solving truth #23: Incorrect datas are actually more dangerous than no data because they lead you down the wrong path. (Bob Sproull)